Get in touch

Questions about the course?

Whether you're deciding if this is the right fit or have a specific question about how the editing curriculum works, send a message and expect a direct answer - not a template response.

Editing workspace with timeline and footage

Send a message

All fields are required. We respond within one business day.

To get access to information about storytelling through editing, tell us which topic or learning format interests you. Include your registration, installation or setup questions, and review the terms and conditions for the service before you continue.

If a later registration step asks you to enter your phone number, check why it is needed before you provide it. You do not need to add a phone number to the message field on this page.

Direct contact

Office
4 Chapel Hill, St. Edmondsbury,
Lucan, Co. Dublin, K78 E0F1, Ireland

What happens after you write

Messages go directly to the team that runs the editing curriculum - not a support queue routed through three departments. If your question is about a specific lesson or technique, include the module name so the right person can respond with context rather than a generic reply.

Course materials and editing reference
Hover to see the workspace
  1. 1
    Message received Confirmation sent to your email address immediately on submission.
  2. 2
    Routed by category Your request type determines which team member picks it up first.
  3. 3
    Direct reply A specific answer from a person, not a knowledge base article, within one business day.

Response times may extend slightly during course launch periods. Enquiries sent Friday after 17:00 are answered on Monday.