Cookie Policy
Last updated: August 13, 2025
This Cookie Policy explains how Narrative Cut Lab ("we", "us", or "our") uses cookies and similar tracking technologies when you visit or interact with our platform at narrativecutlab.com. It describes what these technologies are, why we use them, and your rights to control their use.
By continuing to use our platform, you consent to our use of cookies as described in this policy. If you do not agree, you may adjust your browser settings or refrain from using the platform.
1. What Are Cookies
Cookies are small text files that are placed on your device - computer, tablet, or mobile phone - when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to website owners.
Cookies are not programs and cannot carry viruses or install malware on your device. They can only store information that is either provided by your browser or that you have entered into a form on the site.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the platform to function correctly. They enable core features such as user authentication, session management, security enforcement, and access to protected areas of the platform. Without these cookies, services you have requested cannot be provided.
These cookies do not require your consent and cannot be disabled through our cookie controls, as they are fundamental to the operation of the platform.
2.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our platform - for example, which pages are visited most often, how long users spend on each page, and whether users encounter error messages. All information collected is aggregated and therefore anonymous.
We use this data to improve how our platform works and to understand overall usage patterns. These cookies do not collect information that identifies individual visitors.
2.3 Functionality Cookies
These cookies allow the platform to remember choices you make - such as your preferred language, display settings, or login status - and provide enhanced, more personalised features. They may also be used to remember changes you have made to text size, fonts, and other customisable parts of the platform.
The information these cookies collect may be anonymised. They cannot track your browsing activity on other websites.
2.4 Targeting and Advertising Cookies
These cookies record your visit to our platform, the pages you have visited, and the links you have followed. We may use this information to make our platform and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
2.5 Third-Party Cookies
In some cases, we use cookies provided by trusted third parties. These third-party cookies may track your use of our platform to help us understand how our services are being used, to deliver advertising, or to provide embedded content such as video players or social media features.
We do not control the setting of third-party cookies and you should check the privacy and cookie policies of those third parties for more information about their cookies and how to manage them.
3. Cookie Duration
| Type | Duration | Purpose |
|---|---|---|
| Session cookies | Deleted when browser closes | Maintain your session while you are logged in |
| Persistent cookies | Up to 24 months | Remember preferences and settings across visits |
| Analytics cookies | Up to 13 months | Measure platform usage and performance |
| Advertising cookies | Up to 12 months | Deliver relevant advertising |
4. Similar Tracking Technologies
In addition to cookies, we may use other similar technologies to recognise your device and collect information:
- Web beacons: Small transparent image files embedded in pages or emails that allow us to record whether you have visited a page or opened an email.
- Local storage: Browser-based storage that allows data to persist between sessions without using cookies, used for performance and preference retention.
- Pixel tags: Tiny graphic files that allow us to understand how users interact with content, particularly in email communications.
- Session replay tools: Technologies that record anonymised interactions with our platform to help us identify usability issues and improve the learning experience.
5. How We Use Cookie Data
The data collected through cookies and similar technologies is used for the following purposes:
- Authenticating users and maintaining secure sessions
- Remembering your progress through course content and lessons
- Storing your preferences and personalisation settings
- Analysing how learners interact with platform features
- Measuring the effectiveness of our communications and campaigns
- Detecting and preventing fraudulent or unauthorised activity
- Improving platform performance, stability, and content delivery
6. Managing and Controlling Cookies
6.1 Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies, delete existing cookies, or alert you when cookies are being sent. The following links provide guidance for common browsers:
Please note that restricting cookies may impact the functionality of our platform. Some features - including user login, progress tracking, and personalised content - may not work correctly if cookies are disabled.
6.2 Opt-Out Tools
You may opt out of certain third-party analytics and advertising cookies using the following tools:
- Google Analytics Opt-out: Available via the Google Analytics browser add-on at tools.google.com/dlpage/gaoptout
- Network Advertising Initiative: Opt-out available at optout.networkadvertising.org
- Digital Advertising Alliance: Opt-out available at optout.aboutads.info
6.3 Our Cookie Preference Centre
When you first visit our platform, you will be presented with a cookie consent notice that allows you to accept or decline non-essential cookies. You may change your preferences at any time by accessing the cookie settings option available in the platform footer.
7. Cookies and Personal Data
Some cookies may collect or be associated with personal data, such as your account identifier or email address. Where cookies process personal data, this is governed by our Privacy Policy, which describes in full how we collect, use, store, and protect your personal information.
You can review our Privacy Policy at any time by contacting us at support@narrativecutlab.com.
8. Data Retention
Cookie data is retained only for as long as necessary to fulfil the purposes outlined in this policy. Session cookies are deleted automatically when you close your browser. Persistent cookies expire after the duration indicated in the table in Section 3, or earlier if you delete them manually.
Where cookie data is linked to your account, it may be retained in accordance with the retention periods described in our Privacy Policy.
9. Children and Cookies
Our platform is not directed at children under the age of 16. We do not knowingly use cookies to collect personal data from children. If you believe a child has provided personal data through our platform, please contact us immediately at support@narrativecutlab.com and we will take appropriate steps to remove such information.
10. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through the platform or by email.
We encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of the platform after any changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:
Narrative Cut Lab
4 Chapel Hill, St. Edmondsbury, Lucan, Co. Dublin,
K78 E0F1, Ireland
Email: support@narrativecutlab.com
Phone: +353 85 123
7885